Terms of Service
Last updated: 26 April 2024 · Applies to: eu.ehaho.com
Overview
This website is operated by Ehaho. When we say “we”, “us” or “our”, we mean Ehaho. By using this site or buying from us, you’re agreeing to the terms below. Please take a few minutes to read through them — they cover everything from how we handle orders to what happens if something goes wrong.
If you don’t agree with any part of these terms, please don’t use the site. We may update these terms from time to time, and continued use of the site means you accept any changes.
Our store runs on Shopify, which handles the e-commerce infrastructure behind the scenes.
Section 1 – Using our store
By using this site, you confirm that you’re of legal age in your country, or that you have parental consent to use it.
Please don’t use our products or services for anything illegal. Don’t transmit viruses, malware, or anything designed to cause harm. Breaking these rules may result in your access being terminated immediately.
Section 2 – General conditions
We reserve the right to refuse service to anyone at any time. Your non-payment card data may be transmitted unencrypted across networks — credit card details are always encrypted. You may not resell or exploit any part of our service without our written permission.
Section 3 – Accuracy of information
We do our best to keep information on this site accurate and up to date, but we can’t guarantee it’s always complete or current. Don’t rely solely on this site for important decisions. We may update or remove content at any time without notice.
Section 4 – Prices and service changes
Prices can change without notice. We may also modify or discontinue any part of the service at any time. We won’t be liable for any impact this has on you or any third party.
Section 5 – Products and availability
Some products are only available online and may have limited stock. Returns and exchanges are handled according to our Return Policy.
We try to show product colours and images as accurately as possible, but screen displays vary and we can’t guarantee a perfect match. We reserve the right to limit sales by region, quantity, or customer, and to discontinue any product at any time.
Section 6 – Orders and billing
We may refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors. Please make sure your billing and shipping details are accurate — we’ll reach out if there’s an issue with your order.
For returns and refunds, see our Returns Policy.
Section 7 – Third-party tools
We may give you access to third-party tools that we don’t control or monitor. These are provided as-is, without any warranty from us. Use them at your own discretion.
Section 8 – Third-party links
Some links on our site may take you to third-party websites. We’re not responsible for their content, accuracy, or practices. If you have a complaint about a third-party product or service, please take it up with them directly.
Section 9 – Comments and submissions
If you send us ideas, feedback, or other content, you’re giving us permission to use it freely without any obligation to compensate you or keep it confidential. Please don’t submit anything unlawful, offensive, or that infringes on someone else’s rights. You’re responsible for what you submit.
Section 10 – Personal information
How we handle your personal data is covered in our Privacy Policy.
Section 11 – Errors and omissions
Occasionally there may be typos, pricing errors, or outdated information on our site. We reserve the right to correct these and update or cancel orders where necessary, without prior notice.
Section 12 – Prohibited uses
Don’t use this site for anything unlawful, harmful, or deceptive. This includes scraping, spamming, uploading malware, infringing on intellectual property, or harassing others. We may terminate your access if you violate these rules.
Section 13 – Disclaimer and liability
We provide this service “as is” and “as available” — we don’t guarantee it will always be uninterrupted, error-free, or meet your expectations. To the extent permitted by law, Ehaho is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or our products.
Section 14 – Indemnification
You agree to hold Ehaho and our team harmless from any claims, losses, or legal fees arising from your breach of these terms or your violation of any law or third-party rights.
Section 15 – Severability
If any part of these terms is found to be unenforceable, the rest of the terms remain in full effect.
Section 16 – Termination
We may terminate your access to the service at any time if you breach these terms. Any obligations that existed before termination will continue to apply.
Section 17 – Entire agreement
These terms, along with any policies posted on this site, make up the full agreement between you and Ehaho regarding your use of the service.
Section 18 – Updates to these terms
We may update these terms at any time. The latest version will always be on this page. Continuing to use the site after changes are posted means you accept the updated terms.
Section 19 – Get in touch
Questions about these terms? Reach out at hello@ehaho.com — we’re happy to help.